Online Courses: Solution Engineering Mastery Series
We provide training and support
for technical professionals
who meet with customers
Online Courses
for Solution Engineers, Presales Consultants,
Customer Success Managers, or Other Technical Professionals
Course CatalogSales Teams Excel
When Technical Colleagues
Help Win Customers and
Secure Deals
TRAINING
for Technical Professionals Who Meet With Customers
Solution
Engineers
Customer
Success
Managers
Sales
Consultants
Presales
Engineers
Solution
Architects
Other
Gurus
Technicians Are the Soul
of Operations, Delivery,
Customer Retention,
and Advocacy
It Happens a Lot
A prospective customer asks questions that the account manager cannot answer alone. So, a solution engineer is brought in to help.
A new client is skeptical of a product. So, a solution engineer is tapped to increase their confidence.
A customer is frustrated by a project delay. So, a solution engineer is engaged to calm their concerns and ensure delivery.
The customer continues using an old product. So, a solution engineer is sent to convince the customer to upgrade.
Solution engineers are expected to do it all with customers.
Solution Engineering Mastery Series
Unlocking the Power of Solution Engineering
Take These Online Courses
Don’t send technical people into customer conversations before they take these courses!
"Maybe the best training we've ever had."
"This course was career changing. I mean it, career changing. Thank you."
"Fantastic!"
Why Train Experts?
- Businesses need their experts to perform well with customers. The stakes are too high to leave it to chance.
- Most company experts do not know what their organizations expect from them. Objectives should not be a mystery.
- Some experts are trusted, others are not. Our data shows that most experts are trusted less than they think, and it matters, a lot.
- People expect experts to accurately predict the future. But research shows that experts cannot reliably predict the future. So, now what?
Trained SEs
Produce
28%
more profit
than their untrained colleagues
Trained SEs
Are
Far
more engaged
in their work than their untrained colleagues
Trained SEs
Stay
40%
longer
in their positions than their untrained colleagues
Trained SEs
Earn
19%
more money
then their untrained colleagues
Online Courses: Solution Engineering Mastery Series
